Something you want to know.
FAQ
How long will I get my order?
General production time for 1×20 feet container is 10-15 days, for 1×40 feet container 20-25 days.
Is it possible to visit your factory?
We warmly welcome you to visit our factory at any of your convenient time.
What should I do if I find quality problem in using?
12 months Quality Garentee for all of our products. We offer replacement for any defective caused by non-human reasons.
When can I get the quotation?
We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.
Is sample available? Shall I pay for sample or delivery?
After price confirmation, you can require samples to check our quality. If you need quality samples (length within 20cm), Free samples, and free delivery.
What kind of files do you accept for printing?
PDF, Word, PPT, Core Draw, High-resolution JPG, and so on.
Can you do the OEM Logo or text printing on PVC layflat hoses for us?
Yes, just sent us your brand text ord pic, we will make a printing draft for your confirmation before bulk production.
How long can I expect to get the sample?
Quality samples: if the quality is normal, we can sent samples out within 3 days.If the quality has a special request, We can send samples out within 7 days.
What about the lead time for mass production?
Honestly, it depends on the order quantity and the season you place the order. The lead time of MOQ is about 15 to 25 days. Generally speaking, we suggest that you start inquiry one month before the date you would like to get the products in your country.
How will my order be packed?
All hose is packed by 2 plies of PVC film, inner is tranparent, outer is color and thick one. (Color can be ordered as customer like). Special packing like Reel and Pallet also available. Fitting is packed by 3 plies, carton, PVC bag and then pallet.
How to prove that you are a manufacturer？
You and visit page CONTACT, our factory location is true, you will find production plants, workshops, warehouses, and office buildings shape on the maps satellite view.
